![]() One thing which can happen right away is a follow up. I hope you take this feedback and try to improve the service. Thanks to this incident, I did not setup the mandate again. I’m writing this after two or three months since the incident. ![]() I’m happy that you finally did but at what cost? I lost so much time (which won’t come back) trying to get it fixed but like a typical corporate both bank and Zerodha keep passing the ball and this incident has caused so much frustration and anger in me. ![]() After roughly two months of back and forth with both the parties, Zerodha finally deleted the existing mandate. No one was ready to take the responsibility. The bank says it’s Zerodha’s responsibility and Zerodha says it’s bank who has to disable/delete it. I can not explain the painful journey of frustration and anger I had in order to get this done. I had setup the bank mandate and wanted to change the mandate to another bank. Horrible experience with bank mandate setup
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